Human Resource Business Partner (Remote)

Company Description

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Due to our continued growth, we are hiring for a Human Resources Business Partner at M3 Global Research, an M3 company.

About the Business Unit:  

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 20252 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. 

Job Description

  • Proactively support managers with the end-to-end employment cycle and HR administrative operations.
  • Conduct weekly meetings with respective business unit management.
  • Provide HR guidance and performance management guidance to line management (e.g., coaching, counseling, PIP disciplinary actions).
  • Engage managers in reviewing developmental needs of their teams.
  • Investigate employee relations issues, conducting thorough and objective investigations.
  • Ensure HR compliance on all aspects of human resource management activities.
  • Partner with talent acquisition to ensure that hiring and onboarding needs are met.
  • Oversee the day-to-day administration of employee benefits and 401K plan.
  • Champion and monitor completion of goal setting and quarterly performance review process.
  • Update company policies and procedures, provide policy interpretation to the team.
  • Work closely with CHRO to Implement company-wide employee engagement projects and initiatives.
  • Analyze trends and metrics in partnership with the CHRO to develop solutions, programs and policies.
  • Monitor annual HR compliance training and participate in organizational ISO certification HR verifications.
  • Performs other related duties as assigned.


  • Minimum of 8+ years’ experience within a generalist HR role
  • Bachelor’s degree in Psychology, Business, Sociology or related fields
  • Masters in HR or Organizational Psychology or MBA preferred 
  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential
  • Preferably PHR or SPHR qualified or working towards qualification
  • A strong understanding of EEO/AA and employment law
  • Experience with UKG HRIS or similar
  • Working knowledge of multiple human resource disciplines, including compensation, employee relations, performance management, federal and state ( PA, NJ preferred) employment laws.
  • Excellent English language skills, both verbal and written
  • Proficient with Microsoft Office Suite, Teams and Outlook

Additional Information


A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Day

*M3 reserves the right to change this job description to meet the business needs of the organization

M3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at M3 USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical or mental disability, medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by the federal, state or local laws or regulations in the locations where we operate.