Inside Sales Representative (Remote)

Company Description

M3 Wake Research is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical, biotechnology, medical device, pharmaceutical and clinical research organizations (CROs). With close to 30 owned and managed research sites across the country, M3 Wake Research is one of the largest independent, multi-site clinical research companies in the US. M3 Wake Research continues to grow through acquisitions and uncompromising commitment to careful planning and execution in accordance with regulatory compliance.

Conducting studies since 1984, M3 Wake Research owns a proprietary patient database of potential clinical trial participants across the US. As of today, our board-certified physicians have completed more than 7,000+ successful clinical trials, while consistently exceeding sponsor expectations for integrity, timeliness, subject enrollment, human protection, and expeditious delivery of accurate evaluable data.

Job Description

We are looking for an Inside Sales Representative to join our growing team. This position is remote with 20-30% travel required.

The Inside Sales Representative is part of our business development team and is primarily responsible for expanding M3 Wake Research's customer database and sourcing new clinical trials.  Inside Sales Representatives may be requested to support feasibility submissions when needed.

Essential Duties and Responsibilities: 

  • Use a selection of channels to identify and quality new business opportunities including inbound lead follow-up, outbound warm and cold calls, emails, Teams video calls and social media
  • Research and implement new and innovative strategies to identify new business and revenue streams
  • Communicate openly with internal and external sales teams, lead generation and marketing
  • Maintain awareness and knowledge of marketplace and competitors 
  • Assist with territory support as needed 
  • Feasibility completion and submission for specific clinical research sites 
  • Maintain current PI lists with CROs/Sponsors in their respective databases 
  • Research prospective studies in targeted therapeutic areas 
  • Pursue identified leads to successful CDA and FQ acquisition 
  • Assist in maintaining relationships with current Sponsors/CROS 
  • Assist with qualification visits and/or client interfacing at assigned sites 
  • Maintain study details within the Salesforce database to include past/current study metrics 
  • Collaborate with the full business development team to ensure cohesive study development 
  • Conference or local event attendance with clients 


  • BA or BS degree, preferred 
  • Understand the targeted studies to include company, project and company contacts 
  • Knowledge of which marketing strategies can be used to attract CROs and Sponsors 
  • Possess strong understanding of the clinical research sites, PIs and their capabilities 
  • Experience in completion and submission of clinical trial CDAs and feasibilities 
  • Proficiency in relevant computer applications of Salesforce, Excel and Outlook 
  • 1-2 years prior clinical research experience preferred 
  • Prior customer service or sales experience in research or other industry

Additional Information

M3 Wake Research Benefits:

As a key member of our team, you will enjoy an attractive compensation and benefits package, reflective of your skills and experience, and a dynamic work culture. Highlights include:

  • 401(k), 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

About M3USA

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Embrace the chance to drive change with M3 USA.

*M3 reserves the right to change this job description to meet the business needs of the organization