Patient Project Coordinator (Remote)

Company Description

About M3 USA:

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Due to our continued growth, we are hiring for a Project Coordinator to join M3 Global Research. 

This position is fully remote and you will be able to work permanently from your home.

Job Description

  • Provide support to project managers including invoicing, project agreement coordination, Have an excellent understanding of patient recruitment methods and processes to ensure they are being appropriately applied to projects
  • Execute recruitment methods for US patient projects (email campaigns, text messages, online advertisement and any other custom recruitment solutions)
  • Attend internal calls with other departments for US patient projects
  • Proactively seek, design, and implement custom recruitment solutions for patient projects
  • Ensure that monthly recruitment and outsource targets for patient recruitment are achieved
  • Onboard associations and support groups for partnerships
  • Be the point of contact and provide the required materials and information to patient support groups regarding project details and M3 panel membership
  • Assist in designing and implementing marketing strategies for the retention and acquisition of patients to panel
  • Proactively plan, design, and implement custom recruitment solutions for patient projects
  • Oversee all administrative tasks prior to qualitative interviews (scheduling, proof of condition, consent forms)


  • Minimum 1 year of experience in Marketing and/or Market Research
  • Communications – must be able to communicate with other colleagues effectively.
  • Resolve issues, brainstorm and problem solve with the team.
  • Prior experience in the healthcare industry preferably with an understanding of patient research and patient centricity
  • Independently motivated and inspired by working in a dynamic environment.
  • Comfortable with change, ability to derive opportunity from uncertainty
  • Analytical and strategic thinker
  • Strong time management skills, with a problem-solving, ‘can do’ approach and attitude
  • Proven ability to thrive in a deadline-driven environment while working independently and as part of a team
  • Ability to handle a multitude of competing priorities simultaneously
  • Additional languages such Spanish, Italian, French or German would be welcomed

Additional Information

*M3 reserves the right to change this job description to meet the business needs of the organization

M3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at M3 USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical or mental disability, medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by the federal, state or local laws or regulations in the locations where we operate.

We kindle ask you to submit your resume in English!