Survey Quality Assurance (Remote)

Company Description

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Due to our continued growth, we are hiring for a Survey Quality Assurance at M3 Global Research, an M3 company.

About the Business Unit:  

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 20252 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. 

Job Description

  • Communication with clients, project managers and programmers to review survey materials (questionnaires, skip logic, data needs) and provide guidance as needed
  • Works with project managers to develop solutions for special project requirements and challenges
  • Ensures end-to-end project delivery in alignment with the client, sales and project managers, leading to high client satisfaction with project deliverables

Qualifications

  • Min 2 years of experience at a market reseach company
  • EXCEPTIONAL attention to detail, and commitment to the accuracy and integrity of information
  • Unwavering approach to do it right the first time
  • Expert understanding of the questionnaire structure
  • Excellent at managing multiple projects and priorities
  • Strong understanding of market research methods
  • Propensity to quickly learn, and at times implement, new processes and applications
  • Strong problem-solving skills, including an ability to think outside-the-box
  • Exceptional ability to multi-task and balance multiple projects and priorities
  • Ingenuity and the willingness to learn new techniques
  • Excellent at establishing and managing relationships with clients, vendors, and coworkers
  • Excellent skills in Microsoft Excel, Word, and Outlook
  • Organized, self-motivated, and self-directed

Additional Information

Please submit resume in English 

*M3 reserves the right to change this job description to meet the business needs of the organization